Coordinator of Donor Services & Stewardship
The Coordinator of Donor Services & Stewardship plays a crucial role in supporting the Sigma Alpha Epsilon Foundation’s mission by ensuring a seamless donor experience from first gift to ongoing engagement.
This position is responsible for managing gift processing, responding to donor inquiries with professionalism and care, and maintaining accurate and up-to-date donor records. The Coordinator helps organize stewardship initiatives, ensuring that donors feel appreciated and connected to the Foundation. This opportunity is perfect for an entry-level, detail-oriented individual to help guide donor operations and advance the Foundation’s goals through meaningful relationship-building and operational excellence.
Coordinator of Donor Services & Stewardship Information
Hybrid (2+ days) to the Levere Memorial Temple in Evanston, IL.
- Execute daily gift entry from multiple sources and perform monthly reconciliations of donation records with the Accounting Team.
- Craft and deliver personalized gift acknowledgment letters and other stewardship communications to build lasting donor relationships.
- Maintain accurate and up-to-date donor records within the Foundation’s database.
- Respond promptly and professionally to donor inquiries via email and phone.
- Coordinate a variety of administrative tasks, including processing check requests.
- Manage restricted fund accounts by preparing reports and processing disbursements.
- Assist with donor stewardship efforts, including donor recognition programs, special communications, and other outreach campaigns.
- Manage inventory of giveaways, pins, and coins.
- Support cross-departmental projects and assist with annual fundraising initiatives.
- Represent the Foundation at SAE events, connecting with alumni and supporters to advance our mission.
- Perform other duties as assigned.
- Bachelor’s degree is preferred.
- 1-2 years of experience, experience in nonprofit organizations is preferred.
- SAE membership is not required, but Greek organization affiliation is preferred.
- Exceptional attention to detail.
- Highly organized with the ability to think critically and solve problems proactively.
- Excellent interpersonal and communication skills (both written and verbal), with the ability to build and maintain effective relationships with donors, alumni, staff, and volunteers.
- Ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a dynamic environment.
- Self-motivated and goal-oriented, with the ability to work independently while also contributing actively to a team environment.
- Deep understanding and commitment to the mission of Sigma Alpha Epsilon.
- Proficient in Google Workspace, Microsoft Office Suite, and experience with donor database management systems (such as Salesforce or similar CRM platforms).
Hybrid: all employees in non-travel-intensive roles are expected to be in the office for a minimum of two days per week. From time to time, based on annual initiatives, major projects, or company events, employees may be asked to exceed this in-office minimum to support collaborative needs.